Returns & Exchanges

At JSAUX GAMING, we stand by the quality of our electronics and offer a 30-day money-back guarantee to ensure you have the best gaming experience possible. If you are not completely satisfied with your purchase, our streamlined return process makes it easy to get a refund or replacement.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, including all cables, manuals, and accessories that were included in the initial shipment.

• 3.
  Ship the Product

  Affix the provided shipping label to your package and drop it off at the designated carrier location, ensuring you keep a copy of your tracking number.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the hardware, we will process your refund to the original payment method within 5-7 business days.